Avatar of ecceau #2942
ecceau #2942
High Latency on NA Live Server (telia.net) since PTR(1)Category: Technical SupportDecember-21-2015 12:24 PM PST (9 years ago) Go to Blizzard forum post
Hi, I am playing Diablo 3 on the American server from Europe (Germany), and had no latency issues until about one month ago (around the launch of the recent PTR period, not sure if that is connected). I have high ping spikes in almost all playsessions now, jumping from 200 ms (my normal ping) to over 1000, today even to 2000ms. I did a traceroute which shows that it is not my internet provider, but rather the connection to the telia.net servers:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 9 | 9 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| ip5886bfbe.dynamic.kabel-deutschland.de - 0 | 9 | 9 | 10 | 12 | 17 | 17 |
| ip5886c1bb.dynamic.kabel-deutschland.de - 0 | 9 | 9 | 11 | 15 | 18 | 12 |
| ip5886caec.dynamic.kabel-deutschland.de - 0 | 9 | 9 | 11 | 16 | 19 | 18 |
| ip5886ca2f.dynamic.kabel-deutschland.de - 0 | 9 | 9 | 11 | 14 | 18 | 12 |
| mcn-b2-link.telia.net - 0 | 9 | 9 | 10 | 17 | 55 | 12 |
| ffm-bb1-link.telia.net - 0 | 9 | 9 | 18 | 23 | 35 | 18 |
| ash-bb3-link.telia.net - 0 | 9 | 9 | 28 | 80 | 118 | 64 |
| ash-b1-link.telia.net - 0 | 9 | 9 | 35 | 89 | 118 | 118 |
| nyk-bb1-link.telia.net - 0 | 9 | 9 | 108 | 332 | 534 | 488 |
| ash-b1-link.telia.net - 0 | 9 | 9 | 111 | 164 | 536 | 119 |
| ash-b1-link.telia.net - 0 | 9 | 9 | 113 | 383 | 537 | 509 |
| 192.205.33.25 - 0 | 9 | 9 | 114 | 215 | 533 | 119 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| cr2.wswdc.ip.att.net - 34 | 3 | 2 | 0 | 320 | 527 | 113 |
| 12.123.250.113 - 50 | 2 | 1 | 123 | 123 | 123 | 123 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Since this started only until about a month, I have hope that there was a recent change (maybe in connection with the launch of the PTR) that gets resolved after the PTR goes down again. Can anyone confirm this?
Avatar of Raxigose
Raxigose
High Latency on NA Live Server (telia.net) since PTR(2)December-22-2015 3:14 AM PST (9 years ago) Go to Blizzard forum post
Hey ecceau,

Thanks for the head's up. I've passed this on to our US counterparts :). It might be worthwhile posting on the US forums as well in case there's more people experiencing this there.

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