 | Crash - Dragging items(1) | Category: Technical SupportApril-16-2015 2:40 PM PDT (10 years ago)  |
| I have no idea what triggers it, but ever since the latest patch I have crashed about a dozen times from dragging items out of my inventory. Whether it's my inventory to stash or to rift key or putting a gem in a socket. The whole game freezes. I have to alt-tab and kill the process each time. I don't know if it's graphical or what. I have been on since vanilla and I have never seen such an annoying crash. | ||
 | Crash - Dragging items(2) | April-16-2015 6:47 PM PDT (10 years ago) |
| Arthoriusx, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Crash - Dragging items(4) | April-19-2015 4:05 PM PDT (10 years ago) |
| Arthoriusx, 1. Let's try a different video driver to see if that helps. Here's a link for the driver download: AMD Driver Once there, download the Catalyst driver, not the Beta driver. When installing the driver you should be given an option to do an "Express" install or a "Custom" install, I recommend selecting the "Custom" install. Once that is selected, uncheck everything possible except for the Graphics Driver and AMD Catalyst Control Center. 2. Your sound driver is pretty old. Let's get that up to date as well to see if it helps. Realtek Sound Drivers Once both of those drivers are up to date, test out the game and let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
