 | I have been Logged out from the game(1) | Category: Technical SupportApril-13-2015 12:42 PM PDT (10 years ago)  |
| I can't teleport to some locations. The game makes me out to the desktop and shows me messages containes codes, each time different. This problem still unsolved sinse last year. | ||
 | I have been Logged out from the game(2) | April-13-2015 6:39 PM PDT (10 years ago) |
| IamMage, 1. When you get the error code, can you submit it and then provide me with the report ID#? 2. Are you using a wireless connection? 3. Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| I have been Logged out from the game(6) | April-14-2015 2:59 PM PDT (10 years ago) |
| IamMage, another code E432D024-3EB3-4F42-8CB8-5285FA4FAB6E Of the three error IDs that you provided, the one linked above is the only one that showed up in our database. Maybe you didn't submit the other two when the error popped up. Anyway, after looking at the error log that did show up, it looks like you are crashing on an AMD video driver file. Let's try uninstalling and reinstalling the video driver to see if that helps. Here's a link for the driver download: AMD Driver When installing the driver you should be given an option to do an "Express" install or a "Custom" install, I recommend selecting the "Custom" install. Once that is selected, uncheck everything possible except for the Graphics Driver and AMD Catalyst Control Center. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
