Avatar of Haru #2309
Haru #2309
Problem with Client(1)Category: Technical SupportDecember-18-2015 3:08 PM PST (9 years ago) Go to Blizzard forum post
I have problem with my D3 game.
The problem is, when I open my PC and start play D3 after ~20min when I run a Rift or GRift my game stuck and my screen goes black. If i hit my mouse a windows message appear and said "Diablo 3 Retail has stopped" and after this I can play again but for ever.

I update my Grafic Card with the latest drivers. I did BIOS Update, I reinstalled the D3 game and I have the same problem.

Do you have any idea?
Avatar of Lurdlespor
Lurdlespor
Problem with Client(3)December-20-2015 3:45 AM PST (9 years ago) Go to Blizzard forum post
Hello,

Could we please request a DxDiag report:
battle.net/support/en/article/obtaining-system-files

We can gather more info from there.
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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