Khattias #2804 | Cross-game rewards.(1) | Category: Technical SupportDecember-10-2015 2:34 AM PST (9 years ago) |
Hello. I know this subject has been discussed many times, but i'm still confused about those rewards. I got my HotS account level to 12 yesterday. As far as i was informed i was going to get a pennant and portrait frame for my Diablo 3 account. I got a Hearthstone cardback at the moment of reaching level 12 in HotS. I though "Cool. I guess my Diablo 3 rewards need some time to unlock.". Sadly - no. After 24 hours, password change to force account "refresh" - still nothing. I made a game several times, checked my wardrobe, and i do not have "Through The Nexus" achievement unlocked. Is there something i can do about that or do i need to contact Customer Support? Thanks for the attention! |
Natryndon | Cross-game rewards.(2) | December-10-2015 7:50 AM PST (9 years ago) |
According to my records, the rewards have been activated on your account Khattias. Could you try resetting your Battle.net account password to see if that refreshes the status? ------------------------------------------------------------- Please click here to give me your feedback on this post! |
Natryndon | Cross-game rewards.(4) | December-11-2015 3:50 AM PST (9 years ago) |
These screenshots are definitely from the EU server Khattias? Could you try running and Scan and Repair on the game files? Thanks! ------------------------------------------------------------- Please click here to give me your feedback on this post! |
Natryndon | Cross-game rewards.(6) | December-11-2015 6:38 AM PST (9 years ago) |
Thanks for letting us know Khattias, have a fun weekend! =) ------------------------------------------------------------- Please click here to give me your feedback on this post! |