Avatar of Khattias #2804
Khattias #2804
Cross-game rewards.(1)Category: Technical SupportDecember-10-2015 2:34 AM PST (9 years ago) Go to Blizzard forum post
Hello.

I know this subject has been discussed many times, but i'm still confused about those rewards.

I got my HotS account level to 12 yesterday.
As far as i was informed i was going to get a pennant and portrait frame for my Diablo 3 account.
I got a Hearthstone cardback at the moment of reaching level 12 in HotS. I though "Cool. I guess my Diablo 3 rewards need some time to unlock.". Sadly - no. After 24 hours, password change to force account "refresh" - still nothing. I made a game several times, checked my wardrobe, and i do not have "Through The Nexus" achievement unlocked.
Is there something i can do about that or do i need to contact Customer Support?

Thanks for the attention!
Avatar of Natryndon
Natryndon
Cross-game rewards.(2)December-10-2015 7:50 AM PST (9 years ago) Go to Blizzard forum post
According to my records, the rewards have been activated on your account Khattias. Could you try resetting your Battle.net account password to see if that refreshes the status?
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Avatar of Natryndon
Natryndon
Cross-game rewards.(4)December-11-2015 3:50 AM PST (9 years ago) Go to Blizzard forum post
These screenshots are definitely from the EU server Khattias? Could you try running and Scan and Repair on the game files?

Thanks!
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Natryndon
Cross-game rewards.(6)December-11-2015 6:38 AM PST (9 years ago) Go to Blizzard forum post
Thanks for letting us know Khattias, have a fun weekend! =)
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