Oxffffffff #2414 | 0 latency(1) | Category: Technical SupportDecember-16-2015 12:07 PM PST (9 years ago) |
This is what I see if I try to play after 20:00 GMT+2. This is the state of the game for 2 months already. Jump to 3:55 (yes, that's almost 4 minutes of trying to connect) http://sendvid.com/849vt4s8 |
Raxigose | 0 latency(2) | December-17-2015 6:27 AM PST (9 years ago) |
Hey Oxffffffff, Having checked the video, this looks like some odd time-out issue. Have you gone through the usual Connection Troubleshooting steps already? Can you please run a Traceroute and a Pathping next time this happens to you? I'd be happy to review this for you here or you can contact our Support team directly with those files if you prefer. Perhaps this will show what's going wrong. ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose |
Raxigose | 0 latency(5) | December-18-2015 6:33 AM PST (9 years ago) |
Thanks, No directly obvious causes there either. Have you been in touch with your Internet Service Provider about this yet? With the diagnostics coming back okay but the actual in-game performance being this affected, it could be something they're limiting or not processing correctly on their end when it specifically comes to online games like Diablo 3. ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose |