 | Network disconnect(1) | Category: Technical SupportDecember-1-2015 2:19 PM PST (9 years ago)  |
| When ever I get into Diablo 3 I have the option to pick my hero. Once I have done that I click start game and after an extended load time it loads into the game with the message titled Network disconnect and the following message- the game connection has been lost: your client has been disconnected from the server. My choice of hero doesn't seem to effect the outcome. I have tried everything on the websites and tech support but nothing. I the past I have been able to play my Barbarian after one showing of said message but even he isn't working now. I have had this issue for months and no matter the patches released or my online searching I haven't found a solution so I have decided to post here | ||
 | Network disconnect(3) | December-2-2015 7:38 AM PST (9 years ago) |
| Hey Wesrolter, When you say you've tried everything on our websites, can you please confirm exactly what steps you have taken so far? For example, the description of how these disconnects happen makes me suspect it may be a Firewall or Router settings issue. Our general troubleshooting for Connection and Latency issues would also be a good option, including the Advanced steps. If neither of these helped, could you contact our CS representatives and see if they can spot anything in your MSInfo diagnostics? ------------------------------------------------------------- We require additional pylo... surveys! https://www.surveymonkey.co.uk/r/Raxigose | ||
