Avatar of HektoR #2242
HektoR #2242
Cursor is showing but everything else is black(1)Category: Technical SupportDecember-13-2015 4:04 AM PST (8 years ago) Go to Blizzard forum post
Just downloaded D3 in my new windows 10 laptop and opened up the game
I started to hear the game sound but i could not see any picture the only thing i could
see was the d3 mouse cursor.. i started clicking on the screen and i could hear the buttons pressing
and i thing i might have gone into a game because i saw the little cursor indicating speech

is this a know problem in windows 10?
is there a fix i can do from my part?
is it something fixable in any way?

thnx !
Avatar of Lurdlespor
Lurdlespor
Cursor is showing but everything else is black(2)December-20-2015 3:56 AM PST (8 years ago) Go to Blizzard forum post
Hello,

Could I please request a [b]DxDiag[./b] report:
battle.net/support/en/article/obtaining-system-files

We'll be able to investigate further with that information.
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https://www.surveymonkey.com/s/Lurdlespor
Avatar of Delmoryth
Delmoryth
Cursor is showing but everything else is black(5)December-22-2015 3:49 AM PST (8 years ago) Go to Blizzard forum post
Posted by: BaleBonds

I'm having the same issue on my new desktop running Windows 10. I have a "dxdiag" file saved to my desktop at the moment. To who and how should I send the information?

You can paste it in a response to this thread.

Please use the Code Blocks function when including the contents of the file:

- Press the button pre on top of the space where you normally write your message.
- Paste the content of your file between the square brackets ][

Example:
[ code]<Contents of the file>[/code ]

Alternatively, you could also paste it in a web like Pastebin and give us the link.

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