HektoR #2242 | Cursor is showing but everything else is black(1) | Category: Technical SupportDecember-13-2015 4:04 AM PST (9 years ago) |
Just downloaded D3 in my new windows 10 laptop and opened up the game I started to hear the game sound but i could not see any picture the only thing i could see was the d3 mouse cursor.. i started clicking on the screen and i could hear the buttons pressing and i thing i might have gone into a game because i saw the little cursor indicating speech is this a know problem in windows 10? is there a fix i can do from my part? is it something fixable in any way? thnx ! |
Lurdlespor | Cursor is showing but everything else is black(2) | December-20-2015 3:56 AM PST (9 years ago) |
Hello, Could I please request a [b]DxDiag[./b] report: battle.net/support/en/article/obtaining-system-files We'll be able to investigate further with that information. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |
Delmoryth | Cursor is showing but everything else is black(5) | December-22-2015 3:49 AM PST (9 years ago) |
I'm having the same issue on my new desktop running Windows 10. I have a "dxdiag" file saved to my desktop at the moment. To who and how should I send the information? You can paste it in a response to this thread. Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] Alternatively, you could also paste it in a web like Pastebin and give us the link. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |