Avatar of PABLOUBRIQUE #2625
PABLOUBRIQUE #2625
Frustrating Continuous Lag Problems(1)Category: Technical SupportDecember-18-2015 9:32 AM PST (9 years ago) Go to Blizzard forum post
I've reinstalled the game recently and I been having really frustrating lag problems. Normally the lag bar is green but suddenly the mobs freeze, I still can go around but I can't hit, open or do anything. If I run to far the scenario end like it's unable to load properly.

This lags are so long that most times I just minimize the game and check some news on feedly, if i'm lucky I don't get killed by the enemies when the connection restores, if i don't get lucky i get disconnected and I've lost one Superior Rift Stone. This happens random but frequently as much as 4-5 times in an hour.

I've check programs opened in background which may be taking to much bandwidth.
I've established QoS rules to prioritized diablo 3 connections.
The connection to the router it's trough a 5Ghz Asus WiFi adpater to a RT-AC68U Asus Router
None of the other programs have any connectivity problems.

I connect from Madrid (Spain) over Fiber with Telefonica ISP

I hope you have a magical solution because, as it is, I can't enjoy it and I'll have to uninstall it.

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 13 ms 8 ms 9 ms 192.168.144.1
3 12 ms 9 ms 9 ms 9.Red-80-58-121.staticIP.rima-tde.net [80.58.121.9]
4 16 ms 14 ms 7 ms 86.red-81-46-8.customer.static.ccgg.telefonica.net [81.46.8.86]
5 8 ms 9 ms 9 ms et-14-0-0-0-400-grtmadpe3.net.telefonicaglobalsolutions.com [216.184.113.102]
6 35 ms 27 ms 29 ms xe5-1-2-0-grtpareq1.net.telefonicaglobalsolutions.com [84.16.15.222]
7 35 ms 29 ms 29 ms prs-b8-link.telia.net [80.239.192.73]
8 41 ms 38 ms 39 ms prs-bb2-link.telia.net [213.155.131.14]
9 38 ms 39 ms 35 ms adm-bb4-link.telia.net [213.155.136.166]
10 43 ms 38 ms 40 ms adm-b2-link.telia.net [62.115.141.11]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 casa-PC [192.168.1.205]
1 router.asus.com [192.168.1.1]
2 192.168.144.1
3 9.Red-80-58-121.staticIP.rima-tde.net [80.58.121.9]
4 86.red-81-46-8.customer.static.ccgg.telefonica.net [81.46.8.86]
5 et-14-0-0-0-400-grtmadpe3.net.telefonicaglobalsolutions.com [216.184.113.102]
6 xe1-2-6-0-grtpareq1.red.telefonica-wholesale.net [84.16.15.230]
7 prs-b8-link.telia.net [80.239.192.73]
8 prs-bb2-link.telia.net [213.155.131.14]
9 adm-bb4-link.telia.net [213.155.137.156]
10 adm-b2-link.telia.net [62.115.141.11]
11 * * *
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 casa-PC [192.168.1.205]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% router.asus.com [192.168.1.1]
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 192.168.144.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 9.Red-80-58-121.staticIP.rima-tde.net [80.58.121.9]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 86.red-81-46-8.customer.static.ccgg.telefonica.net [81.46.8.86]
0/ 100 = 0% |
5 19ms 0/ 100 = 0% 0/ 100 = 0% et-14-0-0-0-400-grtmadpe3.net.telefonicaglobalsolutions.com [216.184.113.102]
0/ 100 = 0% |
6 43ms 0/ 100 = 0% 0/ 100 = 0% xe1-2-6-0-grtpareq1.red.telefonica-wholesale.net [84.16.15.230]
0/ 100 = 0% |
7 34ms 0/ 100 = 0% 0/ 100 = 0% prs-b8-link.telia.net [80.239.192.73]
0/ 100 = 0% |
8 52ms 0/ 100 = 0% 0/ 100 = 0% prs-bb2-link.telia.net [213.155.131.14]
0/ 100 = 0% |
9 49ms 0/ 100 = 0% 0/ 100 = 0% adm-bb4-link.telia.net [213.155.137.156]
0/ 100 = 0% |
10 41ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.11]

Trace complete.
Avatar of Lurdlespor
Lurdlespor
Frustrating Continuous Lag Problems(2)December-20-2015 3:44 AM PST (9 years ago) Go to Blizzard forum post
Hello,

There doesn't seem to be any obvious issues on the trace/pathping to us there, so to get more info can I ask for an MTR and trace from here:
http://eu-looking-glass.battle.net/

We can then see the reverse of the trace to yourself, and see what's happening on that side of the connection.
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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