Avatar of KEB #2762
KEB #2762
Lost all heroes(1)Category: Technical SupportDecember-13-2015 10:39 AM PST (8 years ago) Go to Blizzard forum post
Just logged onto the game as usual but suddenly all my heroes was gone. Am I the only experiencing this? or is it something that happens to others. First thing I am prompted with was actually to create a new hero.

I had a mixture of non-seasonal NM and HC heroes.
Avatar of Raxigose
Raxigose
Lost all heroes(4)December-14-2015 6:26 AM PST (8 years ago) Go to Blizzard forum post
Hey folks,

I suspect KEB may have logged onto another region by accident, and resolved it by logging into the correct one. It's always good to double-check you've logged into the main play region for your account if this comes up :).

Clobbernu, are you absolutely sure you've logged into the correct Battle.net account altogether? If you're not sure and want to find the right account, please contact our Support team.

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