ugotowned,
Let's try power cycling the connection.
Here's a support article with steps on how to do that:
Resetting Network Devices
If that doesn't work try flushing the DNS.
Let me know what happens.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information
Got some feedback?
 | Error 3007!(1) | Category: Technical SupportFebruary-15-2015 3:57 PM PST (10 years ago)  |
What's going on with the server? I got this error now 3x of code: 3007! I've always kicking me out of my room game!
I've tried doing that, it doesn't work. I was kicked off for about 3 hours and let back on, and got the 3007 message after that.
By the way, I can't log on again. My roommate did something and said the problem was in Dallas.
Sorry, but it doesn't work when I've tried it just now :(
That's only happened when I play rifts.
ugotowned,
1. What security programs do you have installed? 2. Let's try running a selective startup to see if that helps. Please be aware that running while in this mode can potentially disable any security programs you may have running. Here's a support article with steps on how run the selective startup: Closing Background Applications ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback?
Hello, I am currently having problems maintaining a stable connection to Blizzard’s Battle.net servers when using my current Comcast modem. S/N:266579766 The game that I am experiencing problems with is called Diablo III. I get error code 3007 (Your connection to the Battle.net service has timed out. Please log in again.) then get booted out of the game. This problem occurs intermediately. Here are some other facts. When I get booted I am still connected to the internet so services like skype are not interrupted. I can also relog back into the game right away. I tried two other Comcast certified modems and they had no issues with this game, no disconnects. When I returned back to my current Comcast modem, the disconnections continued to occur. It seems to be a hardware setting issue. Has anyone experienced this issue and found a solution? [Post edited one time, last edit by Shawmeck#1626 at February-16-2015 5:02 PM PST (10 years ago)] | ||
| Error 3007!(2) | February-15-2015 5:50 PM PST (10 years ago) |
| ugotowned, Let's try power cycling the connection. Here's a support article with steps on how to do that: Resetting Network Devices If that doesn't work try flushing the DNS. Let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(6) | February-16-2015 1:18 PM PST (10 years ago) |
| ugotowned, 1. What security programs do you have installed? 2. Let's try running a selective startup to see if that helps. Please be aware that running while in this mode can potentially disable any security programs you may have running. Here's a support article with steps on how run the selective startup: Closing Background Applications ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(8) | February-16-2015 5:39 PM PST (10 years ago) |
| Shawmeck, The OP's issue is not resolved. Please start your own thread so that we can assist you individually. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(10) | February-16-2015 8:05 PM PST (10 years ago) |
| ugotowned, 1. You still haven't told me what security software you have installed? 2. Did you try running the selective startup that I previously suggested? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(12) | February-17-2015 1:52 PM PST (10 years ago) |
| ugotowned, If you are willing to try, I would temporarily uninstall McAfee. I know you don't feel that's the cause of this issue, but doing so will at least help us rule that out as a possible factor. If you would like to try that, you will want to use the McAfee Removal Tool to ensure that it's removed properly. Here's how to download the tool: 1. Download the McAfee Removal Tool. 2. Click Save and save the file to a folder on your computer. 3. Navigate to the folder where the file was saved. 4. Make sure all McAfee windows are closed. 5. Double-click MCPR.exe to run the removal tool. NOTE: Windows Vista and 7 users must right-click MCPR.exe and select Run as Administrator. 6. Restart your computer after receiving the message CleanUp Successful. Your McAfee product will not be fully removed until the system is restarted. Let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(14) | February-19-2015 7:42 PM PST (10 years ago) |
| ugotowned, If removing McAfee seems to have helped, you have two options. You can reinstall McAfee, and contact their support to ensure that it's set up properly so that it doesn't interfere with Diablo III, or you can try a different security program. If you want to try another program, I'd suggest checking out Microsoft Security Essentials. It's free, and it works well with games. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(23) | February-22-2015 4:36 PM PST (10 years ago) |
| ugotowned, Let's download WinMTR. This tool will run a different style of pathping which will hopefully give us a little bit more information about what might be going on with the connection. 1. Download WinMTR 2. Unzip the WinMTR.zip file to the Desktop. 3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows. 4. Run the WinMTR.exe 5. Type the IP address you want to trace in the "Host" field. You can find the needed IP address in our "Running A Pathping Test" support article, which mentions all of our IPs used for troubleshooting purposes. 6. Click on "Start" and then launch the game. Once you notice the connection issue, play for about 10 more minutes, minimize the game and click on "Stop". 7. Click on "Copy text to clipboard" and paste the results into your next forum reply. ***If the support article linked above lists more than one IP address for the region you play on, please be sure to run a WinMTR to each IP address. *** ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(25) | February-23-2015 2:53 PM PST (10 years ago) |
| ugotowned, The WinMTR and the Pathping look good. Can you provide the following information about your home network? * Windows Xp, Vista, 7,or 8 (also include if it's a 32 or 64 bit version) * Firewall (McAfee, Norton, ZoneAlarm, etc.) * Network Adapter brand, model, driver date, and driver version number (Steps below) 1. Click Start. 2. Click Control Panel. 3. Double-click on the System icon (in Windows XP, you may need to click Switch to Classic 4. View on the left hand side of the screen). 5. Select the Hardware tab. 6. Click on Device Manager 7. Expand the section labeled Network Adapters. 8. Right-click on your network card and select Properties. 9. Click on the "Driver" tab at the top * Router brand and model # (this should be printed somewhere on the front or back or bottom) * Cable or DSL Modem brand and model #(this should be printed somewhere on the front or back or bottom) * ISP (Internet Service Provider) * Is the connection wired or wireless * Location (City, State) ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(28) | February-23-2015 5:24 PM PST (10 years ago) |
| ugotowned, Realtek, 6/12/2012 (this is up to date), version 7.61.612.2012 The Realtek website has newer drivers. What kind of Realtek network card do you have? It should be called something along the lines of Fast Ethernet Family or Gigabit Ethernet Family. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(31) | February-23-2015 8:08 PM PST (10 years ago) |
| ugotowned, I'm using Asus motherboard P8z77-vLK and it has a LAN: Realtek RTL8111F Gigabit. Here's a link where you can download the most recent driver from 2015. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(40) | March-1-2015 2:28 PM PST (10 years ago) |
| ugotowned, Let's make sure that the ports that WoW uses are open in your Ubee's router firewall. Here's a guide that should help with that: Port Forwarding the Ubee DVW3201B Router for World of WarCraft ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(43) | March-1-2015 6:12 PM PST (10 years ago) |
| ugotowned, How can I removed the launcher without affecting the Diablo 3 & Reaper of Soul files so that I can play it the same way before that only the game icon? I think the launcher is the one giving me a problem with that kind of error. Do I need to uninstall the "Battle.Net"? 1. Go into the Diablo III folder. 2. Right click on the Diablo III.exe and select "create shortcut". 3. Drag and drop the newly created shortcut to the desktop. 4. Right click on the new shortcut and select "properties". 5. Add -launch to the target field. It should now look something like this: "C:\Program Files\Diablo III\Diablo III.exe" -launch 6. Apply those changes and with the Battle.net App completely closed and the agent.exe not running, try to use the new shortcut. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(45) | March-2-2015 2:13 PM PST (10 years ago) |
| ugotowned, No problem, let me know what happens once you've had a chance to test it out. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(47) | March-2-2015 7:21 PM PST (10 years ago) |
| ugotowned, I looked over the thread and so far the only suggestion that's helped was removing McAfee. You might want to try that again and instead use Microsoft Security Essentials. If the issue goes away while using MSE and not McAfee, then you know that's what's causing this. To uninstall McAfee properly you should use the McAfee removal tool. Here's how to download the tool: 1. Download the McAfee Removal Tool. 2. Click Save and save the file to a folder on your computer. 3. Navigate to the folder where the file was saved. 4. Make sure all McAfee windows are closed. 5. Double-click MCPR.exe to run the removal tool. NOTE: Windows Vista and 7 users must right-click MCPR.exe and select Run as Administrator. 6. Restart your computer after receiving the message CleanUp Successful. Your McAfee product will not be fully removed until the system is restarted. Let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Error 3007!(49) | March-3-2015 5:38 PM PST (10 years ago) |
| JCRUZ, Please start your own thread so that we can assist you individually. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
