 | The application has encountered an unexpected error.(1) | Category: Technical SupportFebruary-12-2015 12:06 PM PST (10 years ago)  |
| 970C82A2-FA31-4416-98D3-7C39C4FD26DC Can you fix this problem, or give me ideas on how I may troubleshoot this problem? I have disabled most if not all services, yet I encounter problems with my internet connection being unable to connect because of the disabled services. Did playing HC and dying with a level 10 female character cause me to be banned from playing? Best wishes, Odd 
Oddguard, Thanks for providing that code. It looks like you were getting an Error 1. I reset your account from my end. Please try the account again and let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? [Post edited one time, last edit by Dankorii at February-12-2015 5:58 PM PST (10 years ago)] | ||
| The application has encountered an unexpected error.(2) | February-12-2015 5:56 PM PST (10 years ago) |
| Oddguard, Thanks for providing that code. It looks like you were getting an Error 1. I reset your account from my end. Please try the account again and let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| The application has encountered an unexpected error.(4) | February-15-2015 3:18 PM PST (10 years ago) |
| Oddguard, Let's try deleting the Battle.net Tools folder to see if that helps. Here's how to do that: 1. Restart the computer. 2. Ensure that show hidden files and folders is enabled. 3. For Windows Vista and 7: Click Start and select Computer. -Windows XP: Click Start and select My Computer. -Windows 8: Windows Key + Q and select Computer. 4. For Windows Vista and 7: Double-click the C drive, then the ProgramData folder, and then delete the Battle.net folder. -Windows XP: Double-click the C drive, then Documents and Settings, then All Users, then Application Data, and then delete the Battle.net folder. -Windows 8: Double-click the C drive, then the ProgramData folder, and then delete the Battle.net folder. Note: The above steps may cause Battle.net to forget game install locations. If your games can’t be found, you will see Install on the Battle.net game tab instead of Play. To find your installation, click Locate this game or run the game launcher. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
 | The application has encountered an unexpected error.(96) | November-2-2015 12:43 PM PST (9 years ago) |
| Zynthena, The crash report isn't very conclusive but it's pointing to being video-related. Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
