Avatar of Diegho #2591
Diegho #2591
Multiple game crash(1)Category: Technical SupportSeptember-25-2015 2:46 PM PDT (9 years ago) Go to Blizzard forum post
Hello,

My friends and I are having a lot of problems with the game lately. Te common problem is that we get stuck in the game, like a game crash with a frost image (sound still works), and sometimes the game ends with the "not responding" windows message.

Here is my DxDiag: https://dl.dropboxusercontent.com/u/1018229/dxdiag.txt

I think, reading a lot of post in the forum, that the problem comes when lots of effects and ... "things" (explosion, screen messages, checkpoints... etc) happens. The last game crash I had was when trying to get some caches I returned to complete the quest and in the same instant I teleported to the camp, the game crashed.

Please, check these problems and fix them, It's very frustrating spend 30mins playing quest for nothing.
Avatar of Lurdlespor
Lurdlespor
Multiple game crash(2)September-27-2015 1:36 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Can you please try uninstalling your current graphics adapter drivers, then use these ones instead:
http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=13.12

Then see if this issue persists?
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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