Avatar of Neftanger #1818
Neftanger #1818
High latency issues(1)Category: Technical SupportSeptember-26-2015 10:24 AM PDT (9 years ago) Go to Blizzard forum post
Been having lags for over a week. Sometimes they last up to 90 seconds. Everything else is fine, even the in-game chat works normally. It's just the gameplay

ISP: Sky
Town and Country: London, UK
Network Adapter Make and Model: Broadcom 802.11ac Network Adapter
Modem/Router Make and Model: SKY HUB SR101

Trace Route:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 * 12 ms 12 ms ip-89-200-131-248.ov.easynet.net [89.200.131.248]
4 58 ms 34 ms 11 ms ae51.edge3.London15.Level3.net [212.187.193.185]
5 55 ms 17 ms 18 ms ae-123-3509.edge5.London1.Level3.net [4.69.166.33]
6 17 ms 13 ms 17 ms ae-123-3509.edge5.London1.Level3.net [4.69.166.33]
7 32 ms 81 ms 70 ms ldn-b5-link.telia.net [213.248.96.37]
8 27 ms 12 ms 23 ms ldn-bb3-link.telia.net [62.115.138.152]
9 90 ms 49 ms 50 ms adm-bb3-link.telia.net [80.91.245.220]
10 34 ms 39 ms 41 ms adm-b2-link.telia.net [62.115.141.57]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 Neftanger.Home [192.168.0.7]
1 SkyRouter.Home [192.168.0.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Neftanger.Home [192.168.0.7]
0/ 100 = 0% |
1 11ms 0/ 100 = 0% 0/ 100 = 0% SkyRouter.Home [192.168.0.1]

Trace complete.
Avatar of Lurdlespor
Lurdlespor
High latency issues(2)September-27-2015 1:53 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

This hop doesn't appear to be responding to all packets sent to it:

Posted by: Neftanger

3 * 12 ms 12 ms ip-89-200-131-248.ov.easynet.net [89.200.131.248]


Unfortunately as this is outside of your local network there's nothing we can directly advise that'd affect the connection at this point, so we can only ask that you show this trace route to your network provider as they should be able to investigate further from there.
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