Avatar of Fartseer #2718
Fartseer #2718
Error 3007, timeout / lagspikes / everything else(1)Category: Technical SupportSeptember-25-2015 5:47 AM PDT (9 years ago) Go to Blizzard forum post
ISP : Yousee

Town and Country : Greve, Denmark

Network Adapter Make and Model : TP-Link AC1200

Modem/Router Make and Model : Netgear C6250EMR also have an amplifier (TP-Link model: TLWA850RE)

And a trace route and pathping :

Sporer rute til 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over et maksimum af 30 hop:

1 2 ms 2 ms 1 ms 192.168.0.1
2 11 ms 10 ms 10 ms 10.90.0.1
3 17 ms 15 ms 11 ms 10.250.24.2
4 10 ms 9 ms 10 ms ae11-388.taanqe10.dk.ip.tdc.net [62.243.131.197]
5 27 ms 31 ms 10 ms ae1-0.alb2nqp7.dk.ip.tdc.net [83.88.21.83]
6 13 ms 9 ms 11 ms telia.xe-4-0-0-0.alb2nqp7.dk.ip.tdc.net [195.215.109.2]
7 10 ms 11 ms 11 ms kbn-bb4-link.telia.net [62.115.142.206]
8 26 ms 25 ms 21 ms hbg-bb4-link.telia.net [80.91.249.207]
9 26 ms 26 ms 31 ms adm-bb4-link.telia.net [80.91.246.206]
10 31 ms 32 ms 29 ms adm-b2-link.telia.net [62.115.141.29]
11 * * * Anmodning fik timeout.
12 * * * Anmodning fik timeout.
13 * * * Anmodning fik timeout.
14 * * * Anmodning fik timeout.

Sporer rute til 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over et maksimum af 30 hop:
0 Simon-Pc.webspeed.dk [192.168.0.40]
1 192.168.0.1
2 10.90.0.1
3 10.250.24.2
4 ae11-388.taanqe10.dk.ip.tdc.net [62.243.131.197]
5 ae1-0.alb2nqp7.dk.ip.tdc.net [83.88.21.83]
6 telia.xe-4-0-0-0.alb2nqp7.dk.ip.tdc.net [195.215.109.2]
7 kbn-bb4-link.telia.net [62.115.142.206]
8 hbg-bb4-link.telia.net [80.91.249.207]
9 adm-bb4-link.telia.net [80.91.246.206]
10 adm-b2-link.telia.net [62.115.141.29]
11 * * *
Beregner statistik i 250 sekunder...
Kilde tilher Dette node/Dette link
Hop RTT Tabt/Sendt = Pct Tabt/Sendt = Pct Adresse
0 Simon-Pc.webspeed.dk [192.168.0.40]
22/ 100 = 22% |
1 3ms 25/ 100 = 25% 3/ 100 = 3% 192.168.0.1
0/ 100 = 0% |
2 11ms 28/ 100 = 28% 6/ 100 = 6% 10.90.0.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 78/ 100 = 78% 10.250.24.2
0/ 100 = 0% |
4 11ms 25/ 100 = 25% 3/ 100 = 3% ae11-388.taanqe10.dk.ip.tdc.net [62.243.131.197]
0/ 100 = 0% |
5 12ms 27/ 100 = 27% 5/ 100 = 5% ae1-0.alb2nqp7.dk.ip.tdc.net [83.88.21.83]
0/ 100 = 0% |
6 12ms 26/ 100 = 26% 4/ 100 = 4% telia.xe-4-0-0-0.alb2nqp7.dk.ip.tdc.net [195.215.109.2]
0/ 100 = 0% |
7 13ms 22/ 100 = 22% 0/ 100 = 0% kbn-bb4-link.telia.net [62.115.142.206]
2/ 100 = 2% |
8 24ms 28/ 100 = 28% 4/ 100 = 4% hbg-bb4-link.telia.net [80.91.249.207]
0/ 100 = 0% |
9 28ms 24/ 100 = 24% 0/ 100 = 0% adm-bb4-link.telia.net [80.91.246.206]
3/ 100 = 3% |
10 27ms 27/ 100 = 27% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.29]

Sporing fuldf›rt.

Looking glass:
PING 176.23.24.31 (176.23.24.31) 56(84) bytes of data.

--- 176.23.24.31 ping statistics ---

traceroute to 176.23.24.31 (176.23.24.31), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.315 ms 0.362 ms 0.439 ms
2 * * *
3 ae10-0.asd3nqp1.nl.ip.tdc.net (80.249.208.104) 0.824 ms 0.742 ms 0.825 ms
4 ae1-0.taanqe10.dk.ip.tdc.net (83.88.22.247) 19.864 ms 19.883 ms 19.883 ms
5 cpe.ae11-388.taanqe10.dk.customer.tdc.net (62.243.131.198) 20.528 ms 20.552 ms 20.619 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 1.0 0.3 6.2 1.8
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. ae10-0.asd3nqp1.nl.ip.tdc.net 0.0% 10 0.6 0.8 0.6 1.1 0.2
4. ae1-0.taanqe10.dk.ip.tdc.net 0.0% 10 19.9 21.0 19.6 32.6 4.1
5. cpe.ae11-388.taanqe10.dk.customer.tdc.net 0.0% 10 20.1 20.5 20.0 20.8 0.3
6. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
Avatar of Lurdlespor
Lurdlespor
Error 3007, timeout / lagspikes / everything else(4)September-25-2015 6:53 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

There appears to be issues with massive packet loss, from this hop onwards:

Posted by: Fartseer

0 Simon-Pc.webspeed.dk [192.168.0.40]
22/ 100 = 22% |
1 3ms 25/ 100 = 25% 3/ 100 = 3% 192.168.0.1
0/ 100 = 0% |


That appears to be an internal hop, so it's happening before the connection leaves your local router.

Could you please check these steps:
battle.net/support/en/article/connection-and-latency-troubleshooting

And these ones:
battle.net/support/en/article/network-card-support

Then see if that helps?
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
Avatar of Lurdlespor
Lurdlespor
Error 3007, timeout / lagspikes / everything else(7)September-27-2015 1:30 AM PDT (9 years ago) Go to Blizzard forum post
The only other thing we can recommend is to get in touch with your ISP, as it may indicate an issue with the router itself, which they should be able to look into for you.

Can you please try that, and let us know if you still experience this issue?
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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