 | Game Freezing Issues(1) | Category: Technical SupportSeptember-22-2015 5:08 PM PDT (9 years ago)  |
| Found a locked thread that said to create a new thread, provide MSInfo, and DxDiag. My game freezes and I sit there til it comes back or I have to Alt+f4. I play for 20-50 minutes then it happens, often times in middle of greater rifts that I lose out on. I have those files ready, the copy/paste of the text files is way too big to post here. Appreciate any help, Thanks. | ||
 | Game Freezing Issues(2) | September-23-2015 3:59 AM PDT (9 years ago) |
| Hey Brosif, First of all I would recommend you make sure that all drivers in your system are up to date, as well as your OS (Operative System). You can find help in this article. You should also check the temperatures of your system to make sure that your system isn't overheating: https://battle.net/support/article/8900092 I would recommend checking if any application on the background is causing problems with the game. You can do so by performing a Selective Startup. If the issue still persists, it would help us to see the DxDiag. We don't recommend posting the MSInfo here, but the DxDiag would be helpful. If it doesn't fit in one response, you can use a website like Pastebin and just paste the link here. :) ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
 | Game Freezing Issues(3) | September-23-2015 4:05 AM PDT (9 years ago) |
| Hello, Can I please ask which graphics adapter you have? ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
