Isra #2988 | game is freezing every 2 seconds(1) | Category: Technical SupportSeptember-21-2015 1:48 PM PDT (9 years ago) |
I spoke with my internet providers 4-5 times already and they claim everything is ok with my connection. my computer is clean from viruses / malware, and I dont download anything on background while I play diablo 3. I tried to see if game connection is blocked by firewall or router or whatever, and its not blocked at all. furthermore the game worked well already for long time, I am having this issue for the first time now. any other online game works well (such as dota 2) what can I do to solve this issue? please help asap |
Lurdlespor | game is freezing every 2 seconds(4) | September-23-2015 3:54 AM PDT (9 years ago) |
Hello, Earlier connectivity issues affecting our games should now be resolved, so can I please request the following info: ISP : Town and Country : Network Adapter Make and Model : Modem/Router Make and Model : And a trace route and pathping : battle.net/support/en/article/running-a-traceroute-and-pathping Thanks in advance. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |