 | Updating battle.net takes more than 1 minute(1) | Category: Technical SupportSeptember-15-2015 10:49 AM PDT (9 years ago)  |
| Hi, Up until a week ago, the battle.net launcher started in just 1-2 seconds. But recently, it takes more than 60 seconds to start. I already removed the ProgramData battle.net folder, and did a launcher reinstall. This is why I found the curl logs. This is what I see (total around 75 second): #----------------------------------------------------------- # System started at 2015-09-15 17:38:14.9304 # system: [ not telling you :P ] #----------------------------------------------------------- 17:38:14.9900 Queue Request for http://eu.patch.battle.net:1119/patch : handle - 0x093c3cf8, index - 0, running - 0 17:38:15.0109 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x093d7e08, index - 1, running - 0 17:38:20.5020 OnComplete: handle - 0x093c3cf8, result - 0, running - 2, request - found 17:38:20.5038 Queue Request for http://eu.patch.battle.net:1119/agent/blobs?nocache=495653900503827939 : handle - 0x093e0608, index - 2, running - 0 17:38:23.2208 OnComplete: handle - 0x093d7e08, result - 0, running - 2, request - found 17:38:23.2780 OnComplete: handle - 0x093e0608, result - 0, running - 1, request - found 17:38:23.2787 Queue Request for http://eu.patch.battle.net:1119/agent/versions?nocache=495653903278738726 : handle - 0x093d6fd0, index - 3, running - 0 17:38:26.1490 OnComplete: handle - 0x093d6fd0, result - 0, running - 1, request - found 17:38:26.1503 Queue Request for http://eu.patch.battle.net:1119/agent/cdns?nocache=495653906150309323 : handle - 0x093d6fd0, index - 4, running - 0 17:38:29.0193 OnComplete: handle - 0x093d6fd0, result - 0, running - 1, request - found 17:38:29.0199 Queue Request for http://eu.patch.battle.net:1119/d3/blobs?nocache=495653909019910903 : handle - 0x093e7558, index - 5, running - 0 17:38:31.8889 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:31.8894 Queue Request for http://eu.patch.battle.net:1119/d3/versions?nocache=495653911889385692 : handle - 0x093e7558, index - 6, running - 0 17:38:34.7561 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:34.7566 Queue Request for http://eu.patch.battle.net:1119/d3/cdns?nocache=495653914756589697 : handle - 0x093e7558, index - 7, running - 0 17:38:37.6233 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:37.6238 Queue Request for http://eu.patch.battle.net:1119/d3/bgdl?nocache=495653917623774428 : handle - 0x093e7558, index - 8, running - 0 17:38:40.5234 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:40.5237 Queue Request for http://eu.patch.battle.net:1119/hero/blobs?nocache=495653920523775904 : handle - 0x093e7558, index - 9, running - 0 17:38:43.4013 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:43.4015 Queue Request for http://eu.patch.battle.net:1119/hero/versions?nocache=495653923401508637 : handle - 0x093e7558, index - 10, running - 0 17:38:46.2680 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:46.2686 Queue Request for http://eu.patch.battle.net:1119/hero/cdns?nocache=495653926268633436 : handle - 0x093e7558, index - 11, running - 0 17:38:49.1353 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:49.1357 Queue Request for http://eu.patch.battle.net:1119/hero/bgdl?nocache=495653929135679932 : handle - 0x093e7558, index - 12, running - 0 17:38:51.9999 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:52.0005 Queue Request for http://eu.patch.battle.net:1119/agent/blobs?nocache=495653932000569484 : handle - 0x093e7558, index - 13, running - 0 17:38:54.8666 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:54.8671 Queue Request for http://eu.patch.battle.net:1119/agent/versions?nocache=495653934867085328 : handle - 0x093e7558, index - 14, running - 0 17:38:57.7242 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:38:57.7246 Queue Request for http://eu.patch.battle.net:1119/agent/cdns?nocache=495653937724637898 : handle - 0x093e7558, index - 15, running - 0 17:39:00.5891 OnComplete: handle - 0x093e7558, result - 0, running - 1, request - found 17:39:00.5905 Queue Request for http://eu.patch.battle.net:1119/patch : handle - 0x093e7558, index - 16, running - 0 17:39:00.6191 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x09360048, index - 17, running - 0 17:39:05.9634 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x0943dd38, index - 18, running - 0 17:39:05.9638 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x09446538, index - 19, running - 0 17:39:05.9641 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x0944ed38, index - 20, running - 0 17:39:05.9643 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x09457538, index - 21, running - 0 17:39:05.9644 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x0a4c0048, index - 22, running - 0 17:39:05.9644 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x0a4c8848, index - 23, running - 0 17:39:05.9650 Queue Request for http://iir.blizzard.com:3724/submit/BNET_APP : handle - 0x0a4d1048, index - 24, running - 0 17:39:24.2882 OnComplete: handle - 0x093e7558, result - 0, running - 9, request - found 17:39:24.2892 Queue Request for http://eu.patch.battle.net:1119/patch : handle - 0x093e7558, index - 25, running - 0 17:39:27.0415 OnComplete: handle - 0x09360048, result - 0, running - 9, request - found 17:39:27.0417 OnComplete: handle - 0x09457538, result - 0, running - 9, request - found 17:39:27.1172 OnComplete: handle - 0x093e7558, result - 0, running - 7, request - found 17:39:27.2159 OnComplete: handle - 0x0944ed38, result - 0, running - 6, request - found 17:39:27.2171 OnComplete: handle - 0x0a4d1048, result - 0, running - 5, request - found 17:39:27.7502 OnComplete: handle - 0x09446538, result - 0, running - 4, request - found 17:39:27.7615 OnComplete: handle - 0x0943dd38, result - 0, running - 3, request - found Any ideas? Thanks | ||
 | Updating battle.net takes more than 1 minute(2) | September-16-2015 6:02 AM PDT (9 years ago) |
| Yeah, we've seen a few reports about this AntiTalent. We're not quite sure what might be causing it just yet so we're advising some basic troubleshooting and gathering information. Could you try this:
If the issue persists, could you please post a DXDiag below. If we require more information than that, we'll let you know. Thanks. P.S. Technically this is the forum for Desktop App issues (this is the Diablo III forums). However, I'll leave this here for now in case other Diablo players are experiencing similar issues. | ||
| Updating battle.net takes more than 1 minute(4) | September-17-2015 2:15 AM PDT (9 years ago) |
| Thanks for the update AntiTalent, it's very useful. And you're right, this shouldn't be happening and we're continuing to look into it. ------------------------------------------------------------- Please click here to give me your feedback on this post! | ||
