Avatar of Sympotonic #2151
Sympotonic #2151
Everything is stuck? Character dont even spawn?(1)Category: Technical SupportSeptember-17-2015 11:48 AM PDT (9 years ago) Go to Blizzard forum post
Hi Blizzard,

Okay right now there is some seriously issues on the servers. I talk with ppl in the chat ingame, and this is wide spread - many with same issues. But the performance ingame is laggy as hell.. Its like 2-3000 msec latency, and nothing happens when you click chest, orek, kadala or something else clickable ingame. Cant even enter rifts, or open them =)

Just made a game, and my character dont even spawn in city, and i get timeout (connection lost to server)

Funny thing is in chat we all can chat with eachoter, communitys, and friendlists no problem.

I relogged like 4th times with same issues still.

???
Avatar of Tyryndar
Tyryndar
Everything is stuck? Character dont even spawn?(9)September-17-2015 2:22 PM PDT (9 years ago) Go to Blizzard forum post
Salutations all!

We have located the cause of the connectivity issues and are currently working to have it fixed. Unfortunately, the necessary repairs may take several hours more, so we ask affected players to remain patient.

We apologise for the inconvenience caused by this disruption! Please use this thread to discuss the issue if necessary; for reasons of visibility, other threads about the same issue will be locked and redirected here.

Posted by: Sympotonic

That post is 10 hours ago?
PM, not AM! >_>

~ Tyryndar

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Avatar of Tharemder
Tharemder
Everything is stuck? Character dont even spawn?(15)September-18-2015 8:04 AM PDT (9 years ago) Go to Blizzard forum post
Hello.

Our technicians are still working on this issue but unfortunately, we don't have any ETA. Please contact your ISP so they can check the issue from their side while we still investigate it from ours.

Please provide the following info in this thread, so we can escalate it to our technicians:


Please make sure all files are created during a problematic moment or immediately after a disconnection!

We apologize for any inconveniences caused.

Thanks for your patience.
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Avatar of Lurdlespor
Lurdlespor
Everything is stuck? Character dont even spawn?(40)September-20-2015 1:50 AM PDT (9 years ago) Go to Blizzard forum post
The earlier connectivity isuses should be resolved now, and while we continue to monitor the situation we ask that anyone seeing ongoing issues to please create a new thread so we can look into this and gather relevant information from there.

We apologise for the disruption this has been causing.
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