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Jalmari #2530
Problem after OS and Battle.net reinstall(1)Category: Technical SupportSeptember-19-2015 2:15 PM PDT (9 years ago) Go to Blizzard forum post
Hi everyone!

i can't redeem my digital copy of D3 + RoS. it only gives me Diablo3 starter edition, and cant get the full version with expansion. EDIT! First problem is solved!

Next problem is, where is all my charecters? or do I need to play again to max? O.o

All this problem started after i reinstalled my OS, so also i needed to reinstall Battle.net launcher. Tryed to google some solutions but none of them matched my probs. Hopefully i get some responds b'cause i want play with my chars asap! :D

I'm srry for my rusty english!
Avatar of Lurdlespor
Lurdlespor
Problem after OS and Battle.net reinstall(2)September-20-2015 1:42 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Please can you check which region you're connecting to on the desktop app? It should be just above the Play button, can you check other regions for your heroes?
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
Avatar of Lurdlespor
Lurdlespor
Problem after OS and Battle.net reinstall(7)September-24-2015 2:38 AM PDT (9 years ago) Go to Blizzard forum post
If you've checked every region and you're sure you're logging into both the right account and the right region, then please get in touch with our support directly, here:
https://eu.battle.net/support/en/help/solution/d3/272

We can look into what's gone wrong from there.
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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