Jalmari #2530 | Problem after OS and Battle.net reinstall(1) | Category: Technical SupportSeptember-19-2015 2:15 PM PDT (9 years ago) |
Hi everyone! i can't redeem my digital copy of D3 + RoS. it only gives me Diablo3 starter edition, and cant get the full version with expansion. EDIT! First problem is solved! Next problem is, where is all my charecters? or do I need to play again to max? O.o All this problem started after i reinstalled my OS, so also i needed to reinstall Battle.net launcher. Tryed to google some solutions but none of them matched my probs. Hopefully i get some responds b'cause i want play with my chars asap! :D I'm srry for my rusty english! |
Lurdlespor | Problem after OS and Battle.net reinstall(2) | September-20-2015 1:42 AM PDT (9 years ago) |
Hello, Please can you check which region you're connecting to on the desktop app? It should be just above the Play button, can you check other regions for your heroes? ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |
Lurdlespor | Problem after OS and Battle.net reinstall(7) | September-24-2015 2:38 AM PDT (9 years ago) |
If you've checked every region and you're sure you're logging into both the right account and the right region, then please get in touch with our support directly, here: https://eu.battle.net/support/en/help/solution/d3/272 We can look into what's gone wrong from there. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor |