Avatar of LonelySmile #2949
LonelySmile #2949
The Blood Marsh Crash(1)Category: Technical SupportSeptember-15-2015 12:42 PM PDT (9 years ago) Go to Blizzard forum post
Solo game regular campaign, Demon Hunter Level 70 Torment 31.
Walking around The Blood Marsh my game crashed and closed down completely dumping me back on my desktop and generated this error code

2FBB353B-2AE6-42AB-98DA-28BE401E8ED3

*Note this the fifth time in last two days this has happened while I was playing on The Blood Marsh map and only happens during this area of the game as all other areas have had no issues.*

Finally,
All current graphics drivers and video display drivers are up to date.
Diablo 3 installation is less than a month old.
Currently running Windows 7 with 16gb of memory.
Avatar of Natryndon
Natryndon
The Blood Marsh Crash(2)September-16-2015 6:16 AM PDT (9 years ago) Go to Blizzard forum post
Hey there LonelySmile.

It seems this is being caused by a conflict bug we have with certain ATI cards and drivers at the moment. You can read more about it here. It primarily seems to affect the Desolate Sands area but your error reports display the same symptoms of these crashes.

Our developers are investigating and working with ATI to try to find possible solutions to this issue.

Thanks for the report and apologies for the inconvenience caused.
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Avatar of Delmoryth
Delmoryth
The Blood Marsh Crash(5)March-30-2016 1:02 AM PDT (9 years ago) Go to Blizzard forum post
Posted by: Juggernaut45

Walking around The Blood Marsh my game crashed and freez monitor... need help plss

Make sure both your operative system and drivers are fully up to date:
battle.net/support/article/200576

Repair the game:
battle.net/support/article/6572

If the issue persists, please create a MSInfo file and paste the content on the thread:
battle.net/support/article/200581

You can either paste the content of the file on a web like Pastebin and provide us with the link, or paste it on your response using the code tag (pre button).

Please, try to keep an eye on the date of the thread before you post in it. This post for example is several months old. Sometimes when a post is that old is better to open a new one so the information and different cases don't get mixed.

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