Avatar of Karnyge #2203
Karnyge #2203
GAME CRASHES ACT 5, ALL THE TIME(1)Category: Technical SupportAugust-26-2015 12:38 PM PDT (9 years ago) Go to Blizzard forum post
First -
Nice idea having the recently deceased coders character immortalised in the area called IMMORTAL THRONE. I like it.
Nice to see increased Torment levels.

Right now my issue.
In 5 straight attempts to complete ACT 5, the game crashed during the 3rd bounty.
In the 6th attempt, I changed my method. During the 3rd bounty I teleported back to town and emptied my bag, did the repairs, and waited 10-20 seconds before returning to the bounty. No crash during the 3rd or 4th bounty.
But when I got to the entrance for the Guild Hall Bounty, it crashed during the loading screen.

Having completed every previous Act, and all the bounties in them, without a single hitch I am ............... annoyed that I cannot complete the final Act in order to use the new Cube. No disconnections, no jitters, nothing, just enjoyable gameplay.

No it isnt my computer, because the game ran fine before I updated to this new patch.
No it isnt the fact that I am using Windows 10, as the game has run fine since it was installed, until today.
Avatar of Lurdlespor
Lurdlespor
GAME CRASHES ACT 5, ALL THE TIME(4)August-30-2015 6:53 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

In order to look into this we'll need more information.

May I please request a DxDiag report:
battle.net/support/en/article/obtaining-system-files

In addition to that, in order to investigate your disconnections, we'll need some connection related info, in particular this:
ISP :
Town and Country :
Network Adapter Make and Model :
Modem/Router Make and Model :
And a trace route and pathping :
battle.net/support/en/article/running-a-traceroute-and-pathping

Thanks.
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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