Avatar of deply #2253
deply #2253
Game stuck at loading screen(1)Category: Technical SupportAugust-28-2015 7:04 AM PDT (9 years ago) Go to Blizzard forum post
Hello,
it's since this morning i'm having difficulties in starting new games or joining them with my Diablo 3 account. i tried to create or join with some of my charachters (both hardcore and softcore, and even created a new one to try a fresh start but when i start the game or join them i'm stuck in the loading screen while my friends claim that they see my character in game.

i have run the repair and restarted my computer a couple of times but the problem still persist.

i have already checked for my evga gtx 670 drivers and they are all up to date.

My system run a win 7 64 bit with:
i7 930 @ 2.8 Ghz
12 gb ram ddr 3

ç_ç°
Avatar of Lurdlespor
Lurdlespor
Game stuck at loading screen(19)August-30-2015 7:10 AM PDT (9 years ago) Go to Blizzard forum post
Hello deply,

There appears to be a huge issue here:

Posted by: deply

6 * * * Richiesta scaduta.
7 327 ms 268 ms 224 ms 83.224.40.122


Something around hop 7 is adding huge amounts of latency to the connection, unfortunately this hop is outside of our control, so we have no means to influence the connection at this point.

All we can recommend in this case is that you show this trace route to your ISP, as they should be able to advise from there.
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Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
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