 | Diablo 3 Latency Problems - Tracert and Pathping inside(1) | Category: Technical SupportAugust-29-2015 12:17 PM PDT (9 years ago)  |
| Recently I have been having latency issues with Diablo 3, where initially I would go from about 40-50 ping to about 500, which over the day has gone up to over 1500 msec. Following my conversation with the Blizzard Twitter support (thread beginning here: https://twitter.com/B_M_Matthews/status/637700476339929089 - Massive props to these people for their fast reactions), I have run a Tracert and Pathping, with results below: -------///TRACERT///------- Tracing route to 213.155.104.1 over a maximum of 30 hops 1 * * * Request timed out. 2 12 ms 19 ms 10 ms cpc10-nail3-2-0-gw.18-1.cable.virginm.net [82.46.2.1] 3 17 ms 19 ms 21 ms aztw-core-2a-xe-021-602.network.virginmedia.net [80.1.243.117] 4 19 ms 19 ms 30 ms brnt-bb-1c-ae11-0.network.virginmedia.net [80.1.240.173] 5 18 ms 19 ms 19 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174] 6 18 ms 19 ms 20 ms nl-ams05a-rd2-xe-2-3-2.aorta.net [84.116.133.17] 7 18 ms 29 ms 19 ms 84.116.133.14 8 24 ms 16 ms 17 ms 193.159.224.57 9 73 ms 69 ms 69 ms 217.239.46.53 10 73 ms 70 ms 69 ms 80.156.160.202 11 * * * Request timed out. 12 * * * Request timed out. 13 71 ms 69 ms 69 ms host-82-222-129-81.reverse.superonline.net [82.222.129.81] 14 67 ms 69 ms 69 ms host-92-44-45-8.reverse.superonline.net [92.44.45.8] 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. -------///PATHPING///------- Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 BensPC [192.168.0.7] 1 * * * Computing statistics for 0 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 BensPC [192.168.0.7] Trace complete. Hope these both help solve this problem | ||
 | Diablo 3 Latency Problems - Tracert and Pathping inside(3) | August-30-2015 6:47 AM PDT (9 years ago) |
| Hello, Unfortunately the pathping isn't reachnig us so we can't see what's happening there, but there is this: 8 24 ms 16 ms 17 ms 193.159.224.57 9 73 ms 69 ms 69 ms 217.239.46.53 This may indicate a communication issue between these two hops. Can you show this trace route to your ISP? They should be able to look into this further for you there. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
