Avatar of Inkheart #2174
Inkheart #2174
Diablo III stuck on starting the game thru the launcher(1)Category: Technical SupportAugust-29-2015 1:02 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Yesterday i was happy playing the new 2.3.0 patch, but suddenly today the game wont start.

The moment i try to start the game thru the launcher it gets stuck on "Game is running", i can see the process in the task manager, but the game simply doesnt launch.

Nothing has changed in my PC since yesterday. Restarted it, didnt work.

Any advice?

*other installed games work - its just D3 that doesnt.
Avatar of Lurdlespor
Lurdlespor
Diablo III stuck on starting the game thru the launcher(3)August-30-2015 7:10 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Can you please try making sure that no other applications are interfering with the game:
battle.net/support/en/article/shutting-down-background-applications

Also, can you try removing the D3Prefs.txt file, which can be found in your Documents library, in the Diablo III folder?

Then try the game again.
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