Avatar of Igoramos #1146
Igoramos #1146
Reaper of Souls sticks and lags profoundly(1)Category: Mac Technical SupportOctober-8-2014 11:08 AM PDT (10 years ago) Go to Blizzard forum post
Its driving me a little nuts. In the middle of battles, it will stick and I can't move my character. The mouse click are saved, then all of a sudden it frees up a executes them. The only way to fix the lag is to go back to town and return through the portal. This freezing happens intermittently, but about every 5 minutes during gameplay.

I'm on a 2012 iMac i7 with 24 gigs of ram and NVIDIA GeForce GTX 680MX 2048 MB graphics
Operating System: Mavericks OSX 10.9.5

please give me some clues if you have any. The game is pretty much unplayable at this point (and I just bought it 3 days ago)...

many thanks,

Igor Amos
Avatar of Glaxigrav
Glaxigrav
Reaper of Souls sticks and lags profoundly(2)October-8-2014 8:09 PM PDT (10 years ago) Go to Blizzard forum post
Igoramos, does this happen in Fullscreen, Windows, and/or Windowed(Fullscreen)? Does this still behave the same way if this is the only open Application?

In addition to the above questions, can you run a MTR while playing? It sounds like it could either be CPU/memory related (backfilling commands and then executing), or a connection issue where you've disconnected from the host and when you reconnect the entire backfill of commands is launching.

Let's grab MTR, and install it. Once MTR is installed, open Terminal and use this command to collect information while you play:

sudo /usr/local/sbin/mtr 12.129.209.68

Note: You'll have to enter your administrator password for the sudo command. It won't look like you're typing, but hitting enter will accept your input.

This will collect MTR trace data while you play, consistently pinging the server. When you experience the issue, copy/paste the trace data and post it here. You can hit q to quit out of the MTR application once we're done.
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