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Dalgas #2562
Can't log in and start D3(1)Category: Technical SupportApril-22-2015 5:55 AM PDT (10 years ago) Go to Blizzard forum post
Anyone else got same problem. Internet is fine (using it for this post).

Been going on for 30 min now. Only 'Connecting...*

From Denmark
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Lurdlespor
Can't log in and start D3(17)April-22-2015 6:12 AM PDT (10 years ago) Go to Blizzard forum post
Hello,

In order to investigate, or to advise, regarding this issue, can you please provide the details requested above:
http://eu.battle.net/d3/en/forum/topic/14381378867#9

This'll help us either look into the issue from here, or advise you on a course of action.

Thanks in advance.
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Lurdlespor
Can't log in and start D3(25)April-22-2015 6:25 AM PDT (10 years ago) Go to Blizzard forum post
From the completed pathpings posted so far, there appears to be an issue with packet loss starting here:

Posted by: Amazive

4 17ms 2/ 100 = 2% 2/ 100 = 2% ae0-0.alb2nqp7.dk.ip.tdc.net [83.88.21.81]
0/ 100 = 0% |


Could I ask you Amazive, to show this pathping to your network provider? They should be able to advise further from there.
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Lurdlespor
Can't log in and start D3(27)April-22-2015 6:36 AM PDT (10 years ago) Go to Blizzard forum post
Dalgas the trace and pathping from yourself look mainly fine, could I ask you for an MTR from here:
http://eu-looking-glass.battle.net/

That'll give us the info about the connection from ourselves to you as well, and gives us a bit of a clearer picture.

Thanks.
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Lurdlespor
Can't log in and start D3(36)April-22-2015 6:46 AM PDT (10 years ago) Go to Blizzard forum post
Glad to hear it's working better now, please keep trying and let us know if this issue comes back.
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