Avatar of Nightynite #1366
Nightynite #1366
diablo 3(1)Category: Technical SupportAugust-20-2014 5:06 PM PDT (10 years ago) Go to Blizzard forum post
Not activated on my ps4.
Avatar of Araxom
Araxom
diablo 3(5)August-20-2014 5:38 PM PDT (10 years ago) Go to Blizzard forum post
Nightynite, please go through the following steps:

This issue appears to be related to a license not properly being applied to some players' SEN accounts after entering the item code. Luckily, we have identified a workaround that should help most of you get past this issue:

1. Navigate to the Settings option on the PS4 Dynamic Menu

2. Select "PSN"

3. Select "Restore Licenses"

4. Re-launch Diablo III: Ultimate Evil Edition and you should find your preorder item in your inventory

Additionally, please ensure that your console is connected to the internet, as downloading the available patch over PSN is required to collect the item.
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