 | Game stops responding right after i hit play(1) | Category: Technical SupportFebruary-17-2015 2:10 PM PST (10 years ago)  |
| I know there are other threads on this topic and there still has been no logical explanation on how to fix this problem. Once I push play on my battle.net app it gets the logo for diablo and then once it decides to actually go into the game it then stops responding and I get a black screen with the diablo mouse cursor. This is even before the character authentication and everything. I have had to uninstall and re install 3 times so far and it is really getting annoying. I need the support that I have had before in the past to where I can call in and actually have a live person talking to me to solve this issue asap. | ||
 | Game stops responding right after i hit play(2) | February-19-2015 3:14 AM PST (10 years ago) |
| Hello, Can I please request a DxDiag report: battle.net/support/en/article/obtaining-system-files We can investigate from there. However if you prefer to speak to a person over the phone, please use the Phone Callback feature from here: eu.battle.net/support/en/help/solution/d3/276 ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
