 | Game freezes all the time(1) | Category: Technical SupportFebruary-14-2015 4:56 AM PST (10 years ago)  |
| Hi guys, I experience some game freezes, almost every game (Hardcore) I play. When I put a item on the ground from my inventory, the game freezes the first time I do that almost always. Sometimes for 3 seconds, sometimes forever and I have to restart the whole game. Are there more people with this problem? Please help me! I dont want to die cause of disconnects, and now with a new thing that can kill me.. This never happened before patch 2.1.2 if i can remember. And I play a lot (paragon 666 ^^). DrAnger | ||
 | Game freezes all the time(6) | February-16-2015 7:06 AM PST (10 years ago) |
| Hello, There's a few things we need to check first with an issue like this. Can you please make sure that no other applications are interfering with the game: battle.net/support/en/article/shutting-down-background-applications Please also try checking the hard drive where the game is installed for errors: battle.net/support/en/article/running-scandisk-defrag If that doesn't help though, please reply back with a DxDiag report: battle.net/support/en/article/obtaining-system-files We can investigate from there. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
| Game freezes all the time(13) | February-19-2015 3:40 AM PST (10 years ago) |
| The first thing I can see from that DxDiag is this: Driver Date/Size: 8/27/2013 06:53:48 Can you please try updating these from here: http://www.nvidia.co.uk/download/driverResults.aspx/77254/en-uk Also whilst it may be unrelated, your sound drivers date from 2009, please update these here: http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false Please then try again. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
 | Game freezes all the time(20) | May-16-2015 8:08 AM PDT (9 years ago) |
I experienced game freeze from time to time,same server and everything is in working condition,New processor intel CORE i5-4590 cpu @3.30GHz,64 bit operating system,hard disk is 1 terra, ram 8gb,video card is NVIDIA GEFORCE GT 730. Can you please HELP Could you please create a DxDiag file and paste the content on the thread? You have instructions here: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
