Changes in Parental Controls

Restricted will no longer be able to make in-game purchases accounts can be restricted with a Parent Controls feature, to limit certain functions in Blizzard's games. Those restrictions are being expanded, and accounts with Parent Controls activated will no longer be able to make purchases within Blizzard's games. For Diablo III players, that means those accounts will no longer be able to buy anything in the real-money Auction House.

Of course, all of the Diablo III auction houses are being removed in March. For accounts that have other Blizzard games attached, there are other more long-term changes, restricting in-game purchases.

Here is the official notice, posted in the World of Warcraft Customer Support forum.
Hello folks,

We will soon be sending out an email to those accounts that have Parent Controls enabled. This email will be received by both the Parent as well as the "child's" account.

We wanted to let everyone know this was coming and, considering how many phishing emails are out there, that it is indeed from us.

Obviously it is entirely possible that someone may use the opportunity to send out a phishing version of this so always be sure to check the source before clicking on anything. Or better yet, manually visit the Account Management page by entering in your browser.

Below is a sample of the email we will be sending out.

On January 7, 2014 or shortly afterwards, we’re making a change to® Parental Controls: a new default setting will prevent in-game purchases for accounts that have Parental Controls turned on. The account will not be able to:
• Make purchases in the World of Warcraft® in-game Shop
• Make real-money purchases in Hearthstone™: Heroes of Warcraft™
• Make purchases in the Diablo® III real-money auction house (note: the auction house will be permanently closed on March 18, 2014)
We’re making this change to ensure that Parental Controls users will have more control over real-money purchases in Blizzard games. No action is needed to keep this default setting and prevent in-game purchases.
To enable in-game purchases for this account:
1. Log in to and visit the Retrieve Parental Controls page.
2. Enter your Parental Controls email address.
3. Click the Send Parental Controls Email button.
4. Check your Parental Controls email for a message from Blizzard Entertainment.
5. Click the link under the account user’s name. This will take you to the Parental Controls setup page.
6. Under the Purchase Settings section, check Allow in-game purchases, and click the Save Settings button.
If you’d like to remove Parental Controls from this account, visit our Adding and Removing Parental Controls support article for detailed instructions.

Blizzard Entertainment
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