Avatar of Gork33 #1558
Gork33 #1558
video quality degraded(1)Category: Technical SupportSeptember-17-2013 6:46 PM PDT (9 years ago) Go to Blizzard forum post
I have been playing this game on this computer since it first came out. I have had no problems with the graphics. Within the last week, something has changed. I don't know what but now I have problems with the video in the game. The background objects such as floors, walls, chests and such appear the same. Dead monsters now seem to dance around the floor when dead. Video is jumpy. Have seen blue lines crossing the screen on occasion. Could one of these stupid automatic updates by microsoft changed some video settings to make this happen? Thanks for any help or troubleshooting tips.
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Omrakos
video quality degraded(2)September-17-2013 6:52 PM PDT (9 years ago) Go to Blizzard forum post
Gork33,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool. This will let us know if your hardware is suitable for the game and if your drivers are current.

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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Omrakos
video quality degraded(5)September-17-2013 8:11 PM PDT (9 years ago) Go to Blizzard forum post
Gork33,

Try playing the game at 1920 x 1080, your monitor's native rate and not 1280 x 720. Also, I'd disable the LowFX feature.

Your GT 520 really is holding back your game performance though.

http://www.videocardbenchmark.net/gpu.php?gpu=GeForce+GT+520

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Omrakos
video quality degraded(7)September-18-2013 1:05 PM PDT (9 years ago) Go to Blizzard forum post
Gork33,

You might see if resetting the Nvidia Control Panel settings back to their factory defaults helps.

Just open the Control Panel and yu should see an option for that near the upper right side of the window.

You can also check and see if it still does it when playing in windowed mode.

_________________________________________________________
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