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Raphaél
Real Money Auction house Buttom missing(1)Category: Technical SupportMarch-10-2014 2:40 PM PDT (9 years ago) Go to Blizzard forum post
Hello Dear Gamer friends... Im writing this for a mate actually..

his having some weird problem, they Euro's button on the Auction house aint showing...

We tried a few things so far to "force" update the account..

1. Resetting PW.

2. Removing and attaching Authenticator.

3. Looked over all his details, with credit card "Allowing Ingame purchase etc.

4. All his option in game and on the net, equal to mine(Mine Works)

Can anyone help out? Thanks.
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Omrakos
Real Money Auction house Buttom missing(2)March-10-2014 3:44 PM PDT (9 years ago) Go to Blizzard forum post
Raphaél,

It's most likely due to their account having been setup with Parental Controls. We recently reset every account with Parental Controls to have the option to enable in-game purchasing of items to be disabled. They'll need to have whoever manages Parental Controls on their account go in and change the option again.

If that's not it, they'll need to post here or contact our Billing Department via a support ticket.

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Omrakos
Real Money Auction house Buttom missing(4)March-10-2014 3:57 PM PDT (9 years ago) Go to Blizzard forum post
Raphaél,

That can also be controlled under Parental Controls. It's another option that has to be enabled.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Real Money Auction house Buttom missing(6)March-10-2014 5:10 PM PDT (9 years ago) Go to Blizzard forum post
Raphaél,

I need more than that as there are 24 people going by that name. Can you give me the Battle.net account name via an email to Omrakos.Support@Blizzard.com?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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