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Toche
Video Card not supported?(1)Category: Technical SupportMarch-11-2014 10:55 AM PDT (9 years ago) Go to Blizzard forum post
So over the night, Diablo no longer support my GTX 560 video card and will not launch.
In the list, it support the 560Ti. Is there a way to make it work, even if it*s not supported?
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Omrakos
Video Card not supported?(4)March-11-2014 1:31 PM PDT (9 years ago) Go to Blizzard forum post
Toche,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
Video Card not supported?(7)March-11-2014 1:39 PM PDT (9 years ago) Go to Blizzard forum post
Toche,,

Looks like a possible problem with the video driver installation.

"DDraw Status: Not Available
D3D Status: Enabled
AGP Status: Not Available"

These need to all be saying enabled.

Try reinstalling the drivers first.

http://www.nvidia.com/download/driverResults.aspx/73780/en-us

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Omrakos
Video Card not supported?(9)March-11-2014 2:01 PM PDT (9 years ago) Go to Blizzard forum post
Toche,

Try reverting to slightly earlier drivers.

http://www.nvidia.com/download/driverResults.aspx/73218/en-us

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Omrakos
Video Card not supported?(11)March-11-2014 2:26 PM PDT (9 years ago) Go to Blizzard forum post
Toche,

You'll have the same problem for other games too.

Let me give you a link to a Microsoft article that has a few additional suggestions for resolving this.

http://support.microsoft.com/kb/191660

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Omrakos
Video Card not supported?(13)March-11-2014 4:07 PM PDT (9 years ago) Go to Blizzard forum post
Toche,

Glad to hear you were able to sort it out. Computers are getting pretty complex these days what with all the possible combinations of software and hardware out there. It's not surprising to run across a couple from time to time that don't get along together :)

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