 | Blackscreen(1) | Category: Technical SupportFebruary-26-2014 4:54 AM PST (9 years ago)  |
| when I turn on the game I only see cursor and black screen. I can hear audio but can not see anything (only cursor). Before patch everything worked well. (I played yesterday) BTW I've rebooted the pc and I restarted settings to their original. | ||
 | Blackscreen(3) | February-26-2014 6:39 AM PST (9 years ago) |
| Hello, Can I ask for a DxDiag report? battle.net/support/article/obtaining-system-files This'll give us more info on what's going wrong here. Thanks! ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
| Blackscreen(5) | February-26-2014 9:36 AM PST (9 years ago) |
| Everything seems alright, but can we try reinstalling your graphics drivers? They're fairly recent, but I'd like to try the ones directly from the laptop manufacturer, if possible: http://www.toshiba.ie/innovation/download_drivers_bios.jsp?service=IE They'll be older but I'm curious to test with custom drivers. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
