 | Strange "Latency" Lag Spikes(1) | Category: Technical SupportFebruary-27-2014 8:19 AM PST (9 years ago)  |
| Okay, first of all I would like to say a few things. 1. This did not happen before the patch 2. I have tried to completely reinstall the game AND battle.net beta 3. I have restarted, resetted my computer, my internet adapter driver and even my router modem itself so basically every 5-60 seconds I will get this kind of latency lag, it lasts for about 1-3 seconds, it's kinda like my internet is cut out for those few seconds, it usually happens during a fight, and if it happens when I'm running I will rubberband back. but it never happens if I only run around, always in a fight My latency NEVER moves up or down when this happens, it always stays around 50~ my internet is stable, I am not downloading anything and even when I am downloading with my full capacity using torrents, I have no lag difference or latency difference. Any help? and please do not say reinstall windows, I've heard enough of that already | ||
 | Strange "Latency" Lag Spikes(83) | March-6-2014 8:57 AM PST (9 years ago) |
| Hello, Thanks for letting us know about this issue - in order for us to look into this however we're gonna need a little more info from you please. Can you please post the following info when you're experiencing these lag spikes: ISP : Town and Country : And a pathping : battle.net/support/article/running-a-pathping-test This'll let us look into it and determine where the issue's coming from. Thanks in advance for this. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
 | Strange "Latency" Lag Spikes(157) | March-7-2014 6:12 AM PST (9 years ago) |
| Hey guys. While we can find no issues with the actual Diablo III servers, our network partners have identified a possible issue that may be causing latency for players in certain locations/using certain ISPs. They're working on it now. In the meantime, it is still really important for you to provide the following information as it could help expedite the investigation:
Many thanks. __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
| Strange "Latency" Lag Spikes(166) | March-7-2014 7:04 AM PST (9 years ago) |
| Excellent, thank you for all the reports guys, we'll make sure they are added to the case file and forwarded to the appropriate parties. =) __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
| Strange "Latency" Lag Spikes(305) | March-11-2014 3:55 AM PDT (9 years ago) |
| Hey guys. Our network partners continue to investigate this issue and consider options on how best to approach it. Please bear in mind that, as the issue lays outside of Blizzard's infrastructure, our ability to affect the resolution or provide updates on the situation is very limited. We'll do what we can because we know how frustrating this must be for those affected, but we won't be able to post up-to-date information as frequently as we would if it were an internal issue. Thanks for your reports, we continue to forward them to the appropriate parties. __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
| Strange "Latency" Lag Spikes(367) | March-12-2014 4:15 AM PDT (9 years ago) |
Ah, it's an "unforeseen" technical issue: https://twitter.com/BlizzardCSEU_EN/status/443704921335300096 That refers to today's extended maintenance SabreWolfy, not the peak time latency issues. __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
| Strange "Latency" Lag Spikes(452) | March-13-2014 10:05 AM PDT (9 years ago) |
What does it matter where its posted , players from EU and US are having the exact same problems. That's a valid point but I'd definitely recommend posting in the US forum if you're a resident there. Our respective tech teams have much better relationships with their regional partners. __________________________________ Please click here to give me your feedback! Join us for a friendly match of Hearthstone, our fast-paced strategy card game! Visit http://battle.net/tryhearthstone to download the game for free. | ||
 | Strange "Latency" Lag Spikes(505) | March-14-2014 11:47 AM PDT (9 years ago) |
| Hello everyone, After some behind-the-scenes tinkering, we expect the situation to improve and will continue to monitor reports closely. It is very important that you continue to provide us with the requested data if you experience latency or connection issues while playing Diablo III in the EU region. Remember, we need to following information:
Many thanks. | ||
| Strange "Latency" Lag Spikes(619) | March-19-2014 2:36 AM PDT (9 years ago) |
| Thanks for your continued reports everyone. I'm closing this particular thread because we've just set up a sticky to make a new information request regarding this issue: http://eu.battle.net/d3/en/forum/topic/10101280074#1 Please can you see there, and post the information requested via the webform linked in that post so we can look into this for you. Thank you. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
