Avatar of JSpRiTe #6980
JSpRiTe #6980
HELP: Diablo III stops responding(1)Category: Technical SupportAugust-23-2013 9:29 AM PDT (9 years ago) Go to Blizzard forum post
I just bought a new pc thinking I can finally play this game in peace (without pc trouble). My previous pc was dying anyway.

Somehow, I'm not meant to enjoy this game without any pc trouble. Just yesterday the game alone stops responding twice. And once just now. I don't know what the issue is at all. Good thing is it doesn't happen while I was in mp6 uber with friends, otherwise it'll be chaos since its HC mode and I'm tanking.

Someone please help.
Avatar of Omrakos
Omrakos
HELP: Diablo III stops responding(2)August-23-2013 1:07 PM PDT (9 years ago) Go to Blizzard forum post
JSpRiTe,

Can you please post some information about your computer so we can see what hardware and driver versions are in use? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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