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Csoki #2852
Retrieving Licenses on this account Error 1(1)Category: Technical SupportAugust-16-2013 4:23 PM PDT (9 years ago) Go to Blizzard forum post
Everything worked perfectly fine then i got a disconnect and when i try to log in back authentication goes OK, then it hangs on "Retrieving Hero List" for a long time, and then I get an error saying the game cannot retrieve licenses. I tried many things also try to log in with my friend account which was succesfull, after that i asked my friend check my account on his pc and he got the same problem when try to log in. I would like to know what happened, and waiting for the solution & support. Regards.
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Dankorii
Retrieving Licenses on this account Error 1(20)October-16-2013 12:44 PM PDT (9 years ago) Go to Blizzard forum post
We are currently looking into this issue.

I'll be locking this thread in order to keep the forums from getting cluttered with multiple threads about the same issue.

For updates regarding this issue, please check out the following thread: http://us.battle.net/d3/en/forum/topic/8874717912?page=10#184
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