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Nathaniel #2775
game crashes(1)Category: Technical SupportAugust-15-2013 4:47 PM PDT (9 years ago) Go to Blizzard forum post
hi my game have crashed 2 times tonight i got this error code:
DCC52BDB-8599-440D-98B9-CB57864C13C5
it happens when i use the tempest rush skill with tailwind and all movement-skills available in the place with the cogwheels and an fallen unique
plz tell me if i can help you more
//Nathaniel
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Omrakos
game crashes(2)August-15-2013 5:10 PM PDT (9 years ago) Go to Blizzard forum post
Nathaniel,

Can you post your D3Debug.txt file right after it crashes again or if you haven't played since it crashed last? It's located in the main Diablo III game folder. Edit out your account name first though. It's going to appear in a few places in the file.

Can you also post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

And lastly, could you post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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Omrakos
game crashes(4)August-16-2013 2:41 PM PDT (9 years ago) Go to Blizzard forum post
Nathaniel,

I need a D3Debug.txt file from right after it crashes. Otherwise, when the game is started again, the old file is erased and a new one starts so I wouldn't be able to see any of the information that may tell us why it crashed.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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