 | Game locks up when people enter/leave game(1) | Category: Technical SupportAugust-19-2013 2:43 PM PDT (9 years ago)  |
| When someone enters or leaves a game, my game will lock up. Sometimes it only stops for a few seconds, then goes again like normal. Sometimes it locks up to the point that I have to use task manager to close DIII and restart it. Anyone know why? Or what I could do to stop it? Thanks in advance. | ||
 | Game locks up when people enter/leave game(2) | August-19-2013 3:31 PM PDT (9 years ago) |
| ThunderRolls, What kind of internet connection are you using? Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game locks up when people enter/leave game(4) | August-19-2013 3:46 PM PDT (9 years ago) |
| ThunderRolls, Could you post the complete dxdiag info please? You cut off most of it. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game locks up when people enter/leave game(6) | August-19-2013 6:39 PM PDT (9 years ago) |
| ThunderRolls, Is there anything going on with your internet connection while playing? Any other users sharing the connection? Any streaming or downloading of any kind going on in the background? I know I've seen reports similar to yours but personally have never experienced it. I'm trying to isolate it to either your connection or your computer's performance. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
