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Beavecoon #1118
Game Crashing my PC(1)Category: Technical SupportAugust-11-2013 4:38 PM PDT (9 years ago) Go to Blizzard forum post
Ever since the last patch update I have not been able to play for more than 5 minutes before the screen goes black and a buzzing sound emits from my speakers. The only way to fix this is with a hard re-boot. I have already downloaded the latest drivers. No, I am not willing to uninstall the drivers and video card in order to fix this, especially when it worked perfectly fine up until the latest update. I have read a few other posts about this issue, so I am not alone, however, there doesn't seem to be any actual support in answering this issue.
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Omrakos
Game Crashing my PC(4)August-12-2013 1:02 PM PDT (9 years ago) Go to Blizzard forum post
lordsaren101,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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Omrakos
Game Crashing my PC(7)August-12-2013 1:33 PM PDT (9 years ago) Go to Blizzard forum post
lordsaren101 ,

Nothing looks out of place to me really other than the sound drivers being a little old. Since you're getting a buzzing sound which is probably our only clue right now I'd try updating them to the latest release which should be available here:

http://download.cnet.com/Realtek-High-Definition-Audio-Codec-Windows-Vista-Windows-7-Windows-8-64-bit/3000-2120_4-75317047.html?tag=contentBody;pop

Use the Direct Download Link just under the Download Now button to avoid downloading any apps you don't want.

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