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Remmy #6790
Bought Gold through RMAH but didn't get any(1)Category: Technical SupportAugust-5-2013 4:02 AM PDT (9 years ago) Go to Blizzard forum post
On 05/08/2013, i bought 300m gold from the auction house. The transaction is displayed as "Purchased" same like my previous transaction.My money has been deducted. The problem is, at the left tab of the "Completed Items", I didn't receive any of my gold this time. Please advice as soon as possible.

Order ID: 1683260297
Amount: $7.56
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Omrakos
Bought Gold through RMAH but didn't get any(2)August-5-2013 1:34 PM PDT (9 years ago) Go to Blizzard forum post
Remmy ,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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