Avatar of WyrmSlyr #1873
WyrmSlyr #1873
Gold Auction House Not Delivering my Item(1)Category: GeneralAugust-6-2013 12:20 PM PDT (9 years ago) Go to Blizzard forum post
i bought a 110mil EF for my new monk and i still have not received in completed tab, has anyone else had this issue? or maybe know a way to fix it, i tried to submit a ticket but they only let u submit for problems regarding the RMAH
Avatar of Araxom
Araxom
Gold Auction House Not Delivering my Item(8)August-6-2013 3:16 PM PDT (9 years ago) Go to Blizzard forum post
Posted by: WyrmSlyr

i bought a 110mil EF for my new monk and i still have not received in completed tab, has anyone else had this issue? or maybe know a way to fix it, i tried to submit a ticket but they only let u submit for problems regarding the RMAH


Hi Wyrm, thanks for your patience- depending on the volume of transactions going on, it can in some cases take hours (or even days) for the AH to successfully deliver the items that were transacted during periods of high activity. I see here that transaction 1685564819 is showing that the item was won, and I would expect that it would be available in your completed items list before too long. Although I cannot provide an exact ETA, please let us know through our Support Portal if the item was still not available after we give it some time.

Thank you again for your patience and understanding. For anyone else who may be concerned that a transaction did not complete successfully, please also let us know the details of the issue in a ticket, and we'll be happy to look into this in more detail for you.
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