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Raido #1350
Random Very Low FPS(1)Category: Technical SupportJuly-31-2013 3:40 PM PDT (9 years ago) Go to Blizzard forum post
Hello, i just bought the game about 4 days ago.. my first two days of play game runned 100% flawlessly. now just today and last night.. it will suddenly dropped to 4 - 6 fps, and it can just be on title screen itself. Usually runs from 30 - 60 fps at all times.

All is set to default settings.

8GB Ram
AMD Athlon (tm) 2 x4 640 processor ( 4 CPU's ) ~3.0GHz
Windows 7 Ultimate OS
Nvidia Geforce 9500 GT 1GB
Directx 11

This happens for anywhere from 10s - 2mins then returns to normal game play for the time being..
for about 5 mins then drops again. but first 2 days of play was normal and played about 4 hours non stop.

Thank you if anyone ever seen this before and anyhelp would be appreciated.
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Dankorii
Random Very Low FPS(2)July-31-2013 4:55 PM PDT (9 years ago) Go to Blizzard forum post
Raido

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Dankorii
Random Very Low FPS(4)July-31-2013 6:30 PM PDT (9 years ago) Go to Blizzard forum post
Raido

Lets try a different video driver to see if that helps.

Here's a link for the driver download: http://www.nvidia.com/object/win8-win7-winvista-32bit-314.07-whql-driver.html

When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install
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Dankorii
Random Very Low FPS(6)July-31-2013 8:05 PM PDT (9 years ago) Go to Blizzard forum post
Raido

Another program may be interfering. Try running a selective startup to get around this. Please be aware that running while in this mode can potentially disable any security programs you may have running.

Here's a support article with steps on how run the selective startup: Closing Background Applications

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