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Markaeth #1416
having trouble starting the game(1)Category: Technical SupportAugust-7-2013 8:23 PM PDT (9 years ago) Go to Blizzard forum post
I can not even get to login page. It just sits there looking for updates.
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Omrakos
having trouble starting the game(2)August-7-2013 8:31 PM PDT (9 years ago) Go to Blizzard forum post
Markaeth,

Could you try opening your Internet Explorer browser and then hitting Alt-F to bring up the File tab options? Check to see if "Work offline" is checked and uncheck it if it is. Try the Launcher again after that.

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Omrakos
having trouble starting the game(4)August-8-2013 1:19 PM PDT (9 years ago) Go to Blizzard forum post
Hornu,

Can you try running through the steps we have in this support article please?

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Omrakos
having trouble starting the game(6)August-9-2013 6:33 PM PDT (9 years ago) Go to Blizzard forum post
Freak1851,

Can you list which steps you've tried already? I've only given one step in here along with providing a support article to follow. The article also has an advanced section which a lot of people overlook. I need to know that you've tried each step so please list what you've done so I don't ask you to do it again.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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