Avatar of ToanPhan #1570
ToanPhan #1570
trying to install, keeps crashing(1)Category: Technical SupportJuly-28-2013 5:51 PM PDT (9 years ago) Go to Blizzard forum post
trying to install downloaded version for windows. it gives me this error code

01A6A460-71DB-4834-8EF3-9D9959712CA7

any idea what it is? when it updates.. it gives this code after a while.. then restarts the whole update process again
Avatar of Dankorii
Dankorii
trying to install, keeps crashing(2)July-29-2013 2:51 PM PDT (9 years ago) Go to Blizzard forum post
ToanPhan

1. Make sure that you are running on the most recent version of Flash.

Here's a link where that can be downloaded: http://get.adobe.com/flashplayer/

***Uncheck the McAfee Security Scan option***

2. Make sure that your LAN settings and Internet Explorer settings are set correctly.

Here's a support article that will help:

Disabling Proxy Settings

3. Another program may be interfering. Try running a selective startup to get around this. Please be aware that running while in this mode can potentially disable any security programs you may have running.

Here's a support article with steps on how run the selective startup: Closing Background Applications

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