 | Game / system freeze, computer restarts.(1) | Category: Technical SupportJuly-25-2013 7:29 PM PDT (9 years ago)  |
| Seems a lot of people have had this issue ever since starting to play D3 I've had this problem for as long as I can remember too and it's not going away. Just booted up for the first time today and sat in AH menu for a while, but I could hear the sound starting to glitch which is always the first sign it's going to lock up and need a system restart. It doesn't do it with any other program / game ... just D3. Sometimes it does it first time I play it for the day, sometimes another few times in a row, sometimes after I've played for hours and had a break before coming back to play again (no logout.) I ran a temp monitor program which didn't exceed 50oC just now before I had to restart the system. I've been monitoring the temp the past few days and it's fine, between 40-70 always. I use a RADEON 4890 1g GFX i7 CPU ....only D3 does this to my system and it's been happening since I first started playing. I guess I need to try a new GFX ... but why is only d3 giving my card issues? I used to play world of warcraft without problems, and league of legends never does it. Getting a new GFX is easier said than done ... might have an old 6600GT lying around ..will that run it fine? I already have setting on low and tried placing them on the lowest but didnt help. My game lags a lot in group game play (so I avoid it), dunno if it's cause im in Australia or the systems problem. | ||
 | Game / system freeze, computer restarts.(2) | July-25-2013 7:43 PM PDT (9 years ago) |
| Shampsie, Your 6600 GT may be able to start the game but performance will be very poor. https://us.battle.net/support/en/article/diablo-iii-supported-video-cards Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
