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Châotic
d3d error(1)Category: Technical SupportJuly-19-2013 2:10 PM PDT (9 years ago) Go to Blizzard forum post
I recently windows updated my laptop(win8) and all of a sudden d3 keeps crashing. says bnet update agent in the back with D3D error. Do I have to reinstall?
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Omrakos
d3d error(2)July-19-2013 2:13 PM PDT (9 years ago) Go to Blizzard forum post
Châotic,

No, reinstalling is rarely ever needed, unless you suspect major file corruption has occurred.

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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