Avatar of Hrendor #1386
Hrendor #1386
It worked a couple weeks ago...(1)Category: Technical SupportJuly-22-2013 6:19 PM PDT (9 years ago) Go to Blizzard forum post
Now its nothing but a source of frustration...

1 - account was locked - now I can login w/ browser
2 - Launcher stuck 'initializing'
3 - made sure secondary login was running
4 - Deleted all /program data/Blizzard Entertainment & /program data/ battle net.
5 - https://us.battle.net/support/en/article/BLZBNTBTS00001

NEVER AGAIN do I buy a 'battle for my account'.net game.
This is ridiculous, security...[removed]
Avatar of Omrakos
Omrakos
It worked a couple weeks ago...(2)July-22-2013 6:30 PM PDT (9 years ago) Go to Blizzard forum post
Hrendor,

There's a few things you'll want to check for this sort of issue.

If you happen to be using an anti-virus app, try temporarily disabling it until the game has been able to connect and be fully updated.

Make sure your Adobe Flash Reader is up to date as our Launcher uses it.

Open up your Internet Explorer browser, hit Alt-F and verify it's not been set to "Work Offline". The launcher uses some Windows settings and if it's set to be offline, it won't be able to connect properly.

You may need to perform the steps in this support article if none of the above helped.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
It worked a couple weeks ago...(5)July-22-2013 6:48 PM PDT (9 years ago) Go to Blizzard forum post
Hrendor ,

Could you please create a new Windows User account, add it to the Administrator group, log out of Windows and back on again with the new User account, then try the game again?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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