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foxtrot
Real money AH(1)Category: Technical SupportJuly-8-2013 10:31 AM PDT (9 years ago) Go to Blizzard forum post
I have funds on my battle net account. They wont transfer to my D3 AH, I also noticed on the Battle net account it says "Started Edition" I don't know why. I bought the game the first few days it was released. I have the CD and Key. When I tried to update my Battle net account by clicking " Add a Key" it says my key is already in use. I have no problems logging in and playing the full game. I just cant get my funds to show up on the AH. It took about 3 days for my money to show up on my battle net account, but it still wont show up on d3 AH. Please help, thanks
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Omrakos
Real money AH(7)July-8-2013 12:46 PM PDT (9 years ago) Go to Blizzard forum post
foxtrot,

When checking your account, the only Diablo III account I see is a Starter Edition created/added back on 6-22-2013. There's a single level 1 character on the account created today.

Your Battle.net balance isn't going to be seen on a Starter account as they aren't allowed access to the Real Money Auction House.

Do as MissCheetah suggests and submit a support ticket so our Billing reps can assist.

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Omrakos
Real money AH(9)July-8-2013 12:59 PM PDT (9 years ago) Go to Blizzard forum post
foxtrot,

The Battle.net account you're posting from just has a Starter Edition account, created 6-22-2013. If you have another account you use with characters, it's best if you post from it so I have something to go on.

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
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Omrakos
Real money AH(11)July-8-2013 1:20 PM PDT (9 years ago) Go to Blizzard forum post
mYD1,

That's makes a lot more sense now. You'll need to wait now until your ticket is answered to see what they're able to do about moving the funds.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Real money AH(18)July-8-2013 5:17 PM PDT (9 years ago) Go to Blizzard forum post
foxtrot,

You can remove the authenticator yourself on your Account management page. then attach it to the account you want it on.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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